| Paper |
Online |
|
Time spent filling out forms
Respondent time: $/hour
| minutes per page
hours/year
$/year
| minutes per page
hours/year
$/year
| In a survey of around 2,000 people, the EPA found that their employees could fill out an online form
using Raosoft software in 1/4 the time it took to fill out a conventional scannable form. Source: Government Computer News
|
Copying and mailing
|
$ per survey + $ per page
$/year
| Include envelopes, paper, and
postage in both directions
|
Keying/scanning responses
Temp labor: $/hour
|
minutes per page, including error correction
hours/year
$/year
| Consider an average printed page to
hold 10 questions, including instructions.
|
Setting up a database
|
hours/survey
hours/year
|
| Done automatically by EZSurvey as you write a form.
|
Setting up a web site (one-time)
IT time: $/hour
| Your dept.
IT dept.
|
minutes
minutes = $
| Expect 1 day of training and
1-3 hours of meetings.
|
Form design lead time
| hours
| hours first time,
thereafter
|
Direct time costs
Form design time
Data collection time
|
hours/year
hours/year
|
hours/year
0 hours/year
|
Online forms save hours/year. |
Direct expenses
Outsourced labor
Postage and mailing
Paper
Per survey response
Total, your dept.
|
$/year
$/year
$/year
$/response
$/year
|
$/year
$0/year
$/response
$/year
|
Difference: $/response.
Online forms save you $/year
|
Indirect costs
Respondent time
Value of respondents' time
|
hours/year
$/year
|
hours/year
$/year
|
Online forms save hours/year.
Online forms save $/year.
|
Total organizational savings from switching to online forms:
hours/year
and $/year
|
